FREQUENTLY ASKED QUESTIONS
1. WHAT DOES "VEGAN" MEAN?
Vegan in simple terms is referred to consciously choosing and believing in a plant based diet over the consumption of meat, eggs and dairy products.
At KNEED, we are focused to bring out the best from plant based ingredients & shine a light on their incredible taste & a mountain full of benefits.
#Kneedythoughts : NO ANIMAL IS WORTHY OF THE SUFFERING WE "HUMANS" INFLICT UPON THEM PURELY TO FULFIL OUR UNETHICAL DESIRES.
2. WHAT DOES "SMALL BATCH" MEAN?
It is a term used to highlight smaller batches of high quality production over the commercial low quality products. All "KNEEDS" are prepared fresh on order to bring out the best from the ingredients used, crafted for the better you!
3. WHAT IS THE DIFFERENCE BETWEEN UNBLEACHED WHITE FLOUR & REGULAR REFINED FLOUR ( Maida ) ?
The difference is significant! Most of the flour available on shelves is chemically treated, in other terms - bleached. Bleached flour/ regular refined flour / maida is treated with chemical agents like benzoyl peroxide, potassium bromate or chlorine, which aids to speed up the aging of flour, giving it its white colour. Whereas, unbleached white flour is ages naturally and is denser & paler in nature & colour, retaining its nutrients. Unfortunately, the costs of procuring unbleached & unadulterated flour is a staggering 4 fold than the regular flour available in the market.
Regardless, KNEED is driven to use the best ingredients in all of our loaves & believe in the power of fresh & clean nutrition.
4. IS YOUR BREAD SLICED?
No, we do not pre-slice the bread. To retain the moisture of the bread, we suggest you to slice only as much as you need!
5. DO YOU OFFER CASH ON DELIVERY?
6. IS DELIVERY CHARGEABLE?
Yes, There is a base fee depending upon the area pincode.
7. IS THE SPOON PROVIDED BY US REUSABLE?
Yes, All orders contain Premium KNEED embossed Loquat Wood spoon, Designed for reusability.
8. HOW MUCH TIME DOES IT TAKE FOR THE ORDER TO BE DELIVERED?
Since we are committed to deliver everything freshly made, We take a minimum of 1 to 2 days to deliver your KNEEDS. Regardless, we continue to work towards improving your experience with us & deliver the orders as soon as possible.
9. THERE IS A PROBLEM WITH MY ORDER. WHO DO I CONTACT ?
We are always there for you !
Please connect with us at firstname.lastname@example.org or call +919953191989 for any assistance if needed.
10. THERE IS OIL ON TOP OF MY PEANUT BUTTER. HAS IT GONE BAD?
Oil separation can occur as nuts of any kind release natural oils over a period of time. If you experience this, just simply stir the peanut butter before consuming.
11. HOW DO I STORE PEANUT BUTTER ?
Keep the KNEED Peanut butters stored in a cool, dry place like a cupboard or pantry. Refrigeration is a good option too.